PROFESSIONAL BAKING SERVICES

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PRIVACY POLICY

Effective Date: January 1, 2026

AcuityBakes respects your privacy and is committed to protecting your personal information.

INFORMATION WE COLLECT:

• Contact information (name, email, phone number)

• Order details and preferences

• Payment information (processed securely)

• Website usage data through cookies

HOW WE USE YOUR INFORMATION:

• To process and fulfill your orders

• To communicate about your orders and services

• To improve our services and website

• To send promotional materials (with your consent)

INFORMATION SHARING:

We do not sell or share your personal information with third parties except as necessary to fulfill orders or as required by law.

CONTACT US:

For privacy questions, contact us at [email protected]

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TERMS OF SERVICE

Effective Date: January 1, 2026

ACCEPTANCE OF TERMS:

By using AcuityBakes services, you agree to these terms and conditions.

SERVICES:

• Custom baking services including cakes, pastries, bread, and catering

• All orders subject to availability and confirmation

• Custom orders require advance notice

ORDERING AND PAYMENT:

• Orders must be placed in advance

• Payment required upon order confirmation

• Cancellation policy: 48 hours notice required for full refund

QUALITY GUARANTEE:

We guarantee the quality of our products. If you are not satisfied, please contact us within 24 hours of delivery.

LIABILITY:

AcuityBakes liability is limited to the cost of the products ordered.

MODIFICATIONS:

We reserve the right to modify these terms at any time with notice.

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DISCLAIMER

Effective Date: January 1, 2026

ALLERGEN INFORMATION:

Our products may contain or come into contact with common allergens including:

• Wheat/Gluten • Eggs • Dairy • Nuts • Soy • Other allergens

IMPORTANT: Please inform us of any allergies or dietary restrictions when placing your order.

FOOD SAFETY:

• All products are prepared in a commercial kitchen following health department guidelines

• Proper storage and handling after delivery is the customer responsibility

• Perishable items should be refrigerated promptly

CUSTOM ORDERS:

• Design consultations may be required for complex custom orders

• Final products may vary slightly from initial designs

• Weather and transportation may affect decoration details

DELIVERY:

• Delivery times are estimates and may vary due to traffic or weather

• Customer must be available to receive perishable orders

NO WARRANTIES:

Services provided as-is without warranties beyond our quality guarantee.